Welcome Book Bergzeit2024-05-04T15:30:17+02:00

Welcome Book

Dear guests,
welcome to Winterberg!

Feel at home and feel free to contact us at any time with any questions.

We would like to offer all guests the same standard of a well-cleaned flat. Therefore, we have hired a professional cleaning service to do the final cleaning of the flat for us. However, if you have any complaints, please let us know!

For questions: WhatsApp: +49 171 3526951

Your hosts2024-02-25T16:54:44+01:00

We are Silke and Frank BaslerSilke und Frank Basler

We like to travel in our free time and learned to know and love Winterberg in the last few years.

We like to be in nature, but we also like to go out for a meal and a stroll.

We have found all this in Winterberg.

We hope you like Winterberg as much as we do.

We look forward to welcoming you in our flat Bergzeit and holiday flat Bergpanorama.

If you have any questions, please contact us.

WhatsApp: +491713526951



Fichtenweg 54, 59955 Winterberg, Deutschland

The key2024-02-25T16:56:06+01:00


You can use the key to open the front door, flat door, pet garage door and the rubbish room.

Parking space apartment Bergzeit2024-02-25T17:20:13+01:00

Dein Winterberg Parkplatz

The private car park “Apartment Bergzeit” is located to the left of the building.

Just drive to the end of the street and you will see the car park directly to the left of the second entrance to the underground car park.

the way to apartment Bergzeit2024-02-19T12:46:43+01:00

The way to the apartment Bergzeit is quite simple.

When you are in the reception hall, go diagonally / right along the corridor, down a few steps, the key fits in the middle door ;-)

Check-In Information2024-02-19T12:50:34+01:00

Welcome – important information
Dear guests, welcome to Winterberg!
Make yourself at home and feel free to contact us with any questions. More information about accommodation, recommendations around Winterberg can be found here in the digital WelcomeBook.
We wish you an eventful stay in Winterberg.
The apartment Bergzeit is a non-smoking apartment. Smoking is only allowed on the terrace. Smoking is absolutely prohibited in the apartment!

Check-In time flat Bergzeit2024-02-19T12:52:26+01:00

Check in is possible from 4 pm.

You must collect the house and flat key from the key box directly next to the front door at Fichtenweg 54 on arrival. We will give you a code before your arrival and you can collect the key around the clock.

House rules apartment Bergzeit2024-02-19T12:54:29+01:00

Dear guests,
with a lot of diligence, effort and attention to detail we have furnished the apartment Bergzeit.
We want to keep the quality of our offer permanently high and attach great importance to the fact that all guests feel comfortable.
Therefore, we ask you to treat the apartment with the same respect as you would your own home.
You contribute significantly to the fact that we can offer you and other guests a great home for a long time.

Please do not consider our house rules as instructions, but as a guideline for a harmonious coexistence. If something is unclear or you miss something, please contact us. This way misunderstandings can be avoided from the beginning. Please make sure that your fellow travelers also know and observe the house rules. As much as sunshine tempts, the interior furniture should remain in the house and not be carried or moved to the terrace. In order to avoid damage, we ask you to refrain from moving furnishings. Nothing may be placed or stored in the common rooms. In particular, skis, ski boots, sleds and scooters may not be stored here. Bicycles may not be brought into the house, please use the lock-up facility in the underground garage.

Don’t worry: We won’t charge you for every broken glass or broken plate. Because we know: Nobody damages things on purpose, but something can get broken in the heat of the moment. We ask you to inform us about small mishaps promptly. This gives us the opportunity to quickly provide replacements.

Security and duty of care
The apartment door should always be closed and locked with a key when leaving the apartment. Also, please do not forget to close the windows when leaving the apartment to prevent burglary and storm damage. Make sure that burning candles are never left unattended and always out of reach of small children.

Environmental protection
Sustainability and environmental protection play a major role for us. Therefore, we ask you to use water and electricity sparingly. Make sure to turn off the lights and all electronic devices when you leave the apartment. The heating goes up quickly, please turn it down when you are away.

Since a dirty kitchen doesn’t bring a smile to anyone’s face, please put dishes, pots and cutlery back in the kitchen cupboards only cleaned and dried. Hot pots and other items should only be placed on the tables or countertop with coasters to prevent burn marks. A cutting board as a base prevents unsightly scratches when chopping vegetables, fruit, etc. Unsightly residue and crusts in the oven should be removed.

Do not throw or pour hygiene products, garbage, food scraps, harmful liquids, grease, or the like into the shower, sink, kitchen sink, and toilet, as this can cause unpleasant clogs. These items belong in the designated trash receptacle.

The apartment must be sufficiently ventilated even during the cold season. By ventilating for as short a time as possible, but sufficiently (approx. 5-10 minutes, several times a day), you can reduce mold growth and make a significant contribution to infection control.

Should a mishap occur (stubborn dirt, liquids on the floor or work surfaces, etc.), we ask you to clean it up immediately. We ask you to leave the apartment broom-clean at departure and to put all used dishes back into the cupboards. Please avoid make-up stains on towels and bed linen, which are difficult to remove, right from the beginning.

Quiet hours
We like our neighbors and they like us. Help us keep it that way. Please respect the community and keep the quiet hours of 1-3pm and 8-8pm.

Party/Overnight Guests
We are not suitable as a party or event location. Persons not indicated are not allowed to stay overnight in the accommodation.

The use of the free W-Lan is free of charge, but at your own risk.

Smoking is not allowed in the house. However, you can smoke on the terrace. Please dispose of all cigarette butts.

Bringing pets is not allowed, because we rent our accommodation also to allergy sufferers.

Please never give the keys out of your hand. Please inform us immediately if keys are lost. Please understand that we have to charge replacement costs of 80 €.

The landlord is not liable for valuables of the guest(s).


Arrival and departure
Please do not check in before 4pm on the day of arrival and leave the apartment by 10am on the day of departure. This will give us enough time to make sure that every guest will find a clean accommodation to enjoy.

Thank you in advance for being super guests and appreciating a harmonious coexistence!

We wish you a wonderful stay!

“HEUTE FÜR MORGEN PFLANZEN” – Think about tomorrow today2024-02-19T12:56:25+01:00

For every booking we plant a tree.

With your booking of the holiday flat, you are also helping to keep Winterberg and the region the green heart of the Sauerland and making an important contribution to climate protection!

We will be happy to issue you with a certificate for the tree planted for your booking. If you would like a certificate, please send us a WhatsApp (+49 171 3526951) with the e-mail address to which we should send the certificates.

Here you can find more information about the campaign.

Quiet Hours2024-02-19T12:58:12+01:00

13 – 15 hrs Midday silence

22 – 07 hrs Night silence

On Sundays and public holidays, please pay special attention to the resting needs of the other residents.

Rubbish / waste disposal Apartment Bergzeit2024-02-19T12:59:46+01:00

The rubbish room is located between the ground floor and the basement.

The route is as follows:

Go up the few steps in the entrance hall, turn left and then immediately left again into the stairwell. You have to go all the way down to the basement. The rubbish room is halfway down. We will show you the way here:

Unfortunately, rubbish is not separated here in the building. If you would like to dispose of used glass in a recycling-friendly manner, there are used glass containers at Fichtenweg 4 (in front of the tennis courts):



You can regulate the heating on the wall thermostat in the living room and bathroom. When you leave the flat, it would be great if you could turn the temperature down.

Homematic Thermostat









Turn the round rotary knob to the left = colder
Turn the round knob to the right = warmer

TV operation2024-02-19T21:05:06+01:00

Our TV offers many streaming services, you can enter your own login data. But please delete the login data before you leave. Please do not connect the TV to your Google account!


Insert a tab and press the leftmost “ON/OFF button”, select one of the following programmes by pressing the “Programme” button repeatedly until you have reached the desired programme.

Intensive 70°, duration approx. 2:05 – 2:15 hours

Auto 45-65°, duration approx. 1:35 – 2:40 hours

Eco 50°, duration approx. 3:35 hours

Express 65°, duration approx. 1 hour

Then press the “Start” button and close the dishwasher to start the programme.

The programme runs as long as the red dot on the floor is lit.

If the rinse aid light is on, it would be nice to top up the rinse aid. (The bottle is under the sink) Thank you :-)

Here you can find the quick guide from Bosch.


Washing machine and dryer2024-02-25T17:21:21+01:00

A washing machine and dryer are located in the communal basement.

The way is as follows:

Go up the few steps in the entrance hall, turn left and immediately left again into the staircase. You have to go all the way down to the basement (the rubbish room is halfway down). When you get to the bottom, turn left into the cellar corridor, and the first door on the left again says “Laundry” on the door. If you go straight ahead, you will come to the underground car park with its bicycle parking spaces.

Here is a small digital signpost:

Washing machine and dryer work with washing coins. These are in the flat if needed. There is a small drawer under the brochure rack.


Washing machine: 3 €

Dryer 1 €

Waschmaschine und Trockner

If you don’t have detergent, it is also in the small drawer.

Please send us the corresponding amount via Paypal for the coins you have taken out.

Thank you for your honesty!

P.S.: Please inform us if there are not enough coins left.

Folding and unfolding sofa bed2024-02-19T21:33:08+01:00

The public wifi “SportsTower” is freely accessible.

Virus protection and firewalls are not in place. The data can therefore be viewed by third parties under certain circumstances and there is a risk that malware (e.g. viruses, Trojans, worms, etc.) can get onto your end device when using the WLAN. The use of the WLAN is therefore at your own risk.

Intercom – Door opener2024-02-20T12:36:11+01:00

The photo shows the functions of the individual buttons:

Anleitung Gegensprechanlage

Alexa Amazon2024-02-20T12:40:09+01:00

Alexa in Winterberg

We have an Alexa in the flat, if you do not want to use it, please unplug it. If you do use it, we would like to point out that the searches are stored by Amazon.


If something gets broken, that’s no problem at all. Please just let us know so we can fix it up for the next guests. Thank you very much :-)

Important phone numbers2024-02-20T12:45:07+01:00

Emergency call fire and rescue service: 112

police: 110

Emergency medical service: 116117

Pharmacies emergency service: www.akwl.de

Dental emergency service: 0291/7676 –  www.zahnarzt-notdienst.de

St.Franziskus Hospital Winterberg
Franzikusstr. 2-4
59955 Winterberg
Telefon: 02981/8020

Poisoning Centre: bei Kindern: 030/19240

arest paediatrician:
Dr. med Uta Hildebrand
Oberste. 8
59964 Medebach
Telefon: 02982/1660

Bicycle parking in the underground garage2024-02-20T12:48:30+01:00

If you want to connect your bike in the garage, you can get to the right level through the right garage door. When you enter, on the far right, you will find the bicycle lock-up facilities. If there is no free space, you are welcome to park your bike in front of our parked bike. It is the blue CUBE mountain bike.


From the underground car park you can go directly to the appartment. Go through the door next to the bicycle parking spaces, then through a second door, straight ahead towards the lift. Before that, turn right into the stairwell. Go up one floor and then turn right and you will be back in the entrance area of the Sportstower.

Here is a little guide:

Bike rentals near by2024-02-20T12:53:34+01:00
  • Bike Klante, there are 2 rental locations:
    -Bike rental station at Herrloh, Waltenberg 67a, 59955 Winterberg.
    -Bike station and service centre Schneewittchenhaus, Waltenberg 119, 59955 Winterberg
Ski storage2024-02-25T17:23:33+01:00

You can lock your skis in the entrance area in locker “2B”. The small key on the key board in the hallway is for the padlock.

SkiStänder 2b Schlüssel Ski

*** We accept no liability for the skis ***

How to get to the ski lift2024-02-21T12:56:49+01:00

Here you can find the Panorama ski lift map:

The best way out of the house is to turn left and walk along the small path on the left towards the street “Kappe” past the Brinkmann ski hire shop.

Wegweiser Lift

Here you can make a descent straight away, either to the Panoramabahn valley station or the Schneewittchen valley station.

At the end, it is best to ride to the Astenstraße mountain station and walk back the approx. 600 metres.

Cross country skiing2024-02-21T12:59:17+01:00

There are approx. 500 km of cross-country ski trails in the Sauerland winter sports arena. You can view the cross-country skiing areas and snow depths here. anschauen.

There are 3 cross-country ski trails directly in Winterberg:
Bremberg Loipe

Ski schools near by2024-02-21T15:34:39+01:00
Ski rentals near by2024-02-21T17:49:30+01:00
Sledging possibilities2024-02-21T17:52:23+01:00

Sledding fans also get their money’s worth in Winterberg. For example, you can walk to toboggan lift no. 16 (Käppchen conveyor belt) at the Kappe.

Restaurants nearby2024-02-21T17:55:15+01:00
Winterberg Tourist Information2024-02-21T17:59:14+01:00

Welcome to the Winterberg holiday world!

If you are looking for an unforgettable holiday experience, then the Winterberg Guest Service is the right place for you.

The tourist information office in the Winterberg spa gardens will be happy to assist you and show you the best holiday experiences.

Whether you come to Winterberg alone, with your family or with friends, we have the right offer for everyone.

You can reach the guest service via the contact form at www.Winterberg.de or get information about opening times, contact persons, brochures or the newsletter.

Guest Service Winterberg
Am Kurpark 4 59955
Winterberg +49 2981/92500


EDEKA-Center Löffler
Neue Mitte 4
59955 Winterberg

REWE Supermarkt
Poststr. 6
59955 Winterberg

Rewe pick-up service
The shopping for your holiday is done quickly.
Here (https://www.rewe.de/marktseite/winterberg/9067616/rewe-dortmund-poststr-6/) you can order your shopping to be collected from REWE in Winterberg, Poststraße.
It’s very simple:
You put the items you want in your shopping basket, log in, or if you’re not registered yet, the service fee of €2 is waived for the first pick-up.
You can then simply pick up your purchase during regular opening hours. Go into the store and you will find the pick-up counter on the left.Rewe Abholservice Winterberg

Neue Mitte 3
59955 Winterberg

Im Mühlengrund 1
59955 Winterberg

DM Drogerie
Neue Mitte 4
(In the shopping center “Untere Pforte”)
59955 Winterberg

Bank ATMs2024-02-21T21:59:42+01:00

Sparkasse Hochsauerland
Am Waltenberg 23 0,2 km
59955 Winterberg

Volksbank Bigge-Lenne eG
Untere Pforte 9 0,1 km
59955 Winterberg

Euronet – ATMATM Geldautomat Kapperundweg Winterberg
Kapperundweg 1
59955 Winterberg

Bus Stop Poppenberg2024-02-21T22:06:10+01:00

The bus stop “Poppenberg” is approx. 200 m from Apartment Bergzeit.

You can find timetables  here.

Bushaltestelle Poppenberg

Experiences in and around Winterberg2024-02-21T22:11:09+01:00

Here you will find the current experiences in and around Winterberg.

You can find the current weekly programme here.

Bread roll2024-02-25T15:43:07+01:00
  • Bäckerei Engemann, Am Waltenberg 14, 59955 Winterberg
    2 Km away
  • Bäckerei Isken has several branches in Winterberg, the nearest one is  “Am Waltenberg 11, 59955 Winterberg”
    2 Km away
  • Bäckerei Sommer, im Edeka – Neue Mitte 4, 59955, Winterberg
    2,5 Km away
  • Mein Brötchentaxi brings you fresh bread rolls and baked goods directly to your door!
    You can order bread rolls and other baked goods for Saturday, Sunday and public holidays until Friday noon at 2 pm.
    (except on Christmas Day and Boxing Day). The rolls will be delivered to your door.
    You can order directly here
    It’s best to hang a bag on the ski rack. Unfortunately, the bread taxi has to ring between 4.30 am and 5.30 am to get to the house. Then simply open the door from the flat and go back to bed. In the morning you only have to fetch the bread rolls from the entrance area.
weekly markets2024-02-25T15:45:19+01:00

Weekly market in Winterberg, market place: Samstags 9 – 14 Uhr

Wochenmarkt Winterberg

more weekly markets nearby:
Brilon, market place : Mittwoch und Samstag 7 – 13 Uhr
Medebach, markt place: Mittwoch 9 – 17 Uhr


– Minibus up to 8 passengers
2 4 H / 7 days / 3 6 5 days per year
Rixensart-Str, 30
5 9 9 5 5  Winterberg
+ 4 9 2 9 8 1 6 0 0 0
W W W . A S T E N T A X I . D E

Taxi Greve
2 4 H / 7 days / 3 6 5 days per year
Remmerswiese 1
59955 Winterberg
+ 4 9 2 9 8 1 4 8 4
W W W . T A X I – G R E V E . D E

Filling stations2024-02-25T15:49:45+01:00

Am Hagelblech 60
59955 Winterberg
24 Stunden

J E T  T A N K S T E L L E
Lamnfert 1
59955 Winterberg


K U R – A P O T H E K E
Poststrasse 1
59955 Winterberg
+ 4 9 2 9 8 1 9 2 9 5 0 0
W W W . K U R – A P O T H E K E – W I N T E R B E R G . D E

F R A N Z I S K U S – A P O T H E K E
Poststrasse 6
59955 Winterberg
+ 4 9 2 9 8 1 2 5 2 1
W W W . F R A N Z I S K U S – A P O T H E K E – W I N T E R B E R G . D E

M A R K T – A P O T H E K E
Markstrasse 11
59955 Winterberg
+ 4 9 2 9 8 1 9 2 1 3 0
W W W . M A R K T – A P O T H E K E – W I N T E R B E R G . D E

Car garage2024-02-25T15:56:41+01:00

Autohaus Friedrich Hoffmann
Audi und VW
Remmerswiese 24
59955 Winterberg
+492981 9207830

Autohaus Pöllmann
Remmerswiese 4A
59955 Winterberg
+492981 9199567

Paul Witteler
Remmerswiese 21
59955 Winterberg
+492981 92350

ADAC Pannenhilfe
+49 89 22 22 22

Lost Property Office Winterberg2024-02-25T16:03:23+01:00

Have you lost something?

Your lost or stolen items may have been handed in at the lost property office.

Lost property is kept for six months and can be collected by the owner upon presentation of a photo ID and after a thorough check.

Please note that you may have to pay a storage fee upon collection!

If the owner of the lost property has not contacted you after the storage period has expired, the lost property may become the property of the finder (finder’s property). The finder may also have to pay a storage fee for the lost property.


The amount of the fee depends on the value of the object:

up to € 25.00 = free of charge
in value from € 26.00 to € 150.00 = € 10.00
in the value of € 151.00 to € 500.00 = € 15.00 in the value over € 500.00 = € 20.00
each additional € 500.00 or part thereof = € 20.00

City of Winterberg
Citizen Service
Bahnhofstraße 12
59955 Winterberg
Telephone: 02981 800-222
E-mail: buergerservice@winterberg.de

E-charging points2024-02-25T16:12:52+01:00
– Tourist Information, Am Kurpark 4, 59955 Winterberg
– Bürgerbahnhof Winterberg, Bahnhofstraße 12, 59955 Winterberg
Car Park, Am Waltenberg 18, 59955 Winterberg
– Mc Donalds, Am Hagenblech 58, 59955 Winterberg (EWE Go)
E-Ladestation Mc Donalds Winterberg
German Post2024-02-25T16:15:31+01:00

Deutsche Post Filiale 585
Hofladen Sauerland
Hagenstraße 4
59955 Winterberg

The post office is in the town centre in Winterberg.

DHL Packstation 255
(Vor dem REWE Getränkemarkt)
Poststraße 4
59955 Winterberg

DHL Packstation 256
(Vor dem Aldi)
Neue Mitte 3
59955 Winterberg

The nearest mailbox is Schneilstraße 11, 59955 Winterberg.

Cinema Winterberg2024-02-25T16:17:11+01:00

Here you will find the current cinema programme.

Filmtheater Winterberg
Nuhnestraße 13
59955 Winterberg
Telefon: 02981 – 73 85
E-Mail: info@filmtheater-winterberg.de

Swimming pools in the neighbourhood2024-02-25T16:20:50+01:00

There are several swimming pools and bathing lakes in and around Winterberg:

Factory outlet2024-02-25T16:23:18+01:00

Ewers Outlet Store
Landwehr 9
59964 Medebach
Telefon: 02982-409-47

GEFU Outlet
household goods
Braukweg 28
59889 Eslohe
Telefon: +49 2973 971325

FALKE Factory Outlet

Ohlgasse 5
57392 Schmallenberg
Telefon: +49 2972/ 799 77 349

More interesting links2024-02-25T16:25:05+01:00

Under this link you will find the current issue of “Im Sauerland” magazine.

Check out infos Apartment Bergzeit2024-02-25T16:41:07+01:00

Check out must be done by 10 am. When you leave the apartment just put the key on the table.

Please note the following points:

Leave the apartment broom clean
Put the dishes, glasses, etc. cleaned in the cupboard
Empty the garbage cans and take the garbage to the garbage room in the basement
Clean out the refrigerator
Thanks a lot

We will be happy if you come again!

Goodbye – Departure Apartment Bergzeit2024-02-25T16:44:33+01:00

We hope you have a wonderful stay with us!

If you enjoyed it, we would be happy to receive a Google rating.

on Instagram (dein_winterberg_apartment)
on Facebook (Dein-Winterberg-Apartment)

you will always find the latest information about the flat Bergzeit and holiday flat Bergpaorama and tips around
Winterberg, we would be happy if you follow us and link to us.

Many greetings

Your hosts Silke and Frank

Social media2024-02-25T16:49:28+01:00

On Instagram and Facebook

you will always find the latest information about the apartment Bergzeit and tips around Winterberg, we are happy if you follow us. Of course we are even more pleased if you mention/link us.

Feel free to sign up for our Newsletter.

We will keep you up to date about news, offers, events and tips around Winterberg.

If you liked it, we are happy about a Google Review.


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