frequently asked questions
You have questions about booking, our facilities, location or more?
Take a look at our FAQs here.
If your question is not answered, contact us best by WhatsApp 0049 171 3526951
A large Edeka centre “Löffler” with a drinks market, REWE, ALDI and LIDL can be reached in a few minutes by car in the centre of the village.
Yes, of course, in the period from 01.04. to 01.11. of a year you will receive the Sauerland SommerCard on arrival, which allows you to use free services during your holiday.
You can find more information about the services here:
Yes, we have a Smart TV. You can watch NETFLIX, AMAZON PRIME or Disney+ with your own login details.
Yes, there is own designated parking space to the left of the house.
Yes, there is a small terrace with seating
We would like to offer all guests the same standard of a well cleaned flat. Therefore, we have hired a professional cleaning service to do the final cleaning of the flats for us. However, should you have any complaints, please do not hesitate to contact us.
Yes, there are bicycle storage facilities in the underground car park.
We do not assume any liability!
No, 1 shower mat, 1 tea towel and dish sponge as well as per person: 1 shower towel and 1 hand towel is ready for you.
Yes, washing machine and dryer are available in the communal cellar for a fee.
You can purchase the coins from us via Paypal.
You must leave the flat by 10:00 a.m. on the day of departure.
After check-out, you return the key directly to the key box.
Your flat will be at your disposal from 16:00.
