frequently asked questions
You have questions about booking, our facilities, location or more?
Take a look at our FAQs here.
If your question is not answered, contact us best by WhatsApp 0049 171 3526951
We are Silke and Frank Basler
We like to travel in our free time and learned to know and love Winterberg in the last few years.
We like to be in nature, but we also like to go out for a meal and a stroll.
We have found all this in Winterberg.
We hope you like Winterberg as much as we do.
We look forward to welcoming you in our flat Bergzeit and holiday flat Bergpanorama.
If you have any questions, please contact us.
WhatsApp: +491713526951
kontakt@dein-winterberg-apartment.de
Our Bergzeit flat has 4 beds:
1 pull-out bed 160 x 200 cm
1 sofa bed with slatted frame and mattress 140 x 200 cm
Our holiday flat Bergpanorama has 4 sleeping places:
1 comfortable boxspring bed 160 x 200 cm
1 sofa bed with slatted frame and mattress 140 x 200 cm
No, the Bergpanorama holiday flat is on the 4th floor, the Bergzeit flat is in the basement of the “Sports Tower” Winterberg, Fichtenweg 54
No, the beds are already made for you on arrival.
Our aim is for you to arrive and feel at home straight away.
1 shower mat and 1 tea towel as well as per person: 1 shower towel and 1 hand towel are ready for you.
Flat Bergzeit:
Yes, there is a small terrace with seating
holiday flat Bergpanorama:
Yes, there is a balcony with seating and a beautiful view
Both flats have good Wi-Fi, Zoom conferences and mobile working is no problem.
You can work at a desk in the Bergzeit flat:
There is a desk with monitor in the bedroom of the holiday flat Bergpanorama:
Flat Bergzeit:
There is a private, designated car park to the left of the house.
holiday flat Bergpanorama:
There is a private, designated underground car park
No, 1 shower mat, 1 tea towel and dish sponge as well as per person: 1 shower towel and 1 hand towel is ready for you.
Both flats have a dishwasher,
Refrigerator with freezer compartment, oven,
Ceramic hob and a Nespresso capsule machine can be found in the fully equipped kitchen. A coffee machine, kettle and toaster can be found in the cupboard.
You have the choice between a Melitta filter coffee machine (size 4) and a Nespresso capsule machine, both of which are ready for you.
Arrival is possible from 4 pm
Departure must take place by 10 am
Your flat will be at your disposal from 16:00.
You must leave the flat by 10:00 a.m. on the day of departure.
When you leave, simply leave the key on the table.
The house and flat key will be collected from a key box right next to the front door at Fichtenweg 54.
Before your arrival we will give you a code, you can pick up the key at any time from 15:30.
When you leave, simply leave the key on the table.
The visitor’s tax of €3,00 per person per day is included in the booking price.
From April to the end of October you will receive the Sauerland SommerCard on arrival,
which allows you to make use of free services during your holiday.
You can find more information about the services here:
There’s something for everyone!
Indoor, outdoor and cultural activities for young and old!
Flat Bergzeit:
Bicycle storage facilities are available in the underground car park.
Holiday flat Bergpanorama:
Bicycles can be stored in your own cellar.
We assume no liability!
There is a ski rack in the entrance area, the key is in the flat.
We assume no liability!
Yes, washing machine and dryer are available in the communal cellar for a fee.
You can purchase the coins from us via Paypal.
We would like to offer all guests the same standard of a well cleaned flat. Therefore, we have hired a professional cleaning service to do the final cleaning of the flats for us. However, should you have any complaints, please do not hesitate to contact us.
Yes, we have a Smart TV. You can watch NETFLIX, AMAZON PRIME or Disney+ with your own login details.
Yes, of course, in the period from 01.04. to 01.11. of a year you will receive the Sauerland SommerCard on arrival, which allows you to use free services during your holiday.
You can find more information about the services here:
Here you can find the Panorama ski lift map:
The best way out of the house is to turn left and walk along the small path on the left towards the street “Kappe” past the Brinkmann ski hire shop.
Here you can make a descent straight away, either to the Panoramabahn valley station or the Schneewittchen valley station.
At the end, it is best to ride to the Astenstraße mountain station and walk back the approx. 600 metres.
No, smoking is prohibited in the flat, the holiday flat and the communal areas.
Our flat is allergy friendly. Although we love dogs and all other animals, they are unfortunately not allowed in our Bergzeit and Bergpanorama accommodation.
Flat Bergzeit and Ferienwohnung Bergpanorama are 1.5 km from the centre.
Yes, there are several ski hire shops in the area.
Ski Schneider is located directly in the street, approx. 400 metres away at Fichtenweg 20a
Yes, there are several bike hire shops in the area. ProBiker is located directly in the street, approx. 400 metres away at Fichtenweg 20a
A large Edeka centre “Löffler” with a drinks market, REWE, ALDI and LIDL can be reached in a few minutes by car in the centre of the village.
Yes, we can recommend mein brötchentaxi You can order bread rolls and other baked goods for Saturday, Sunday and public holidays (except Christmas Day and Boxing Day) until 2pm on Friday. The rolls are delivered to your door.
The nearest bakery is located in Uplandpark, approx. 10 minutes walk / 800 metres away.
The “Poppenberg” bus stop is approx. 200 metres from the Bergzeit flat and Bergpanorama holiday flat.
You can find timetables at https://www.rlg-online.de/fahrgast/fahrt-planen/haltestelle-aushangfahrplan aufrufen.
